CEDIA Career Center Job Listings

AV Maintenance Engineer

May 21, 2019

SMC are a lively, dynamic company and we are proud of what we do. We help our clients get the best out of technology in their homes whether a simple one-room home cinema installation or a fully integrated multi-million-pound home.


Located in South West London, we work with the most renowned architects, designers and developers within the industry and deliver projects throughout the UK and around the world. We bring together audio, television, lighting, telephone, data networks, security and other bespoke technology into a fully integrated solution that is useful, simple and beautiful.



We are looking for an energetic, enthusiastic and experienced AV Maintenance Engineer to join our busy Aftercare Team.


You will work within the Aftercare team to ensure that our clients’ maintained AV systems remain up and running. Including the following sub-systems; AV, networks, access control, lighting, video entry, intruder alarm, CCTV and telephone system both in the multi-dwelling development sector and within the high-end prime residential market in the UK and overseas.


The successful candidate will be;

  • Excellent at fault finding and methodical and logical in their approach to finding and implementing a successful resolution

  • Have excellent interpersonal skills as you must be able to relay in simple terms to the client what work you have completed and keep the Aftercare Team / Project Managers up to date with your progress and any outstanding issues.

  • Have a good attention to detail and be well organised. You will be expected to produce after each callout or maintenance visit a detailed and accurate report of what you have completed.


  • You will be responsible for the installation and maintenance of audio, video, security, telephone, data and lighting systems, including, but not limited to:

  • Within the rooms & outside:

  • 2nd fix socket termination,

  • 2nd fix intruder alarm devices (contact/viper/PIR),

  • 2nd fix entry handsets, testing and certification, brackets, wall mounts and fixings, TV installation,

  • blind termination and installation,

  • speaker installation,

  • WAP installation,

  • local head-end termination and cable management,

  • installation of any automated lift/devices,

  • speaker termination

  • installation, CCTV cameras

  • At the head-end: Patching and labelling, Incoming service termination (BT/Virgin twisted pair), Incoming Fibre Termination, Rack building, Final hook-up using the hook-up schematic, documenting any changes that may have occurred during the installation, Network switch installation, CCTV NVR installation, Lutron panel build & commissioning, Video Entry System head-end equipment and termination

  • Good at fault finding

  • Able to use a computer

  • Cable testing (using pair testers/ a calibrated fluke meter)

  • Be able to use a drill to install brackets for TV projectors etc

  • Able to terminate network cabling (category standard) / video cabling (coaxial)

  • You must also be familiar with commonly used software such as: 

  • Lutron QS, Lutron HWI (for older service related projects), BPT, Paxton Access, Logmein, Mac Scanning software, IP Scanning software 


  • As networks form the backbone of all our systems, understanding how the network supports each AV sub system and being able to install and configure network equipment is a must:



  • Cisco switches

  • Ruckus Wi-Fi

  • Meraki security appliances

  • Draytek routers

  • Samsung CCTV cameras and NVRs

  • Sonos

  • Apple/iTunes eco system

  • Telephone Systems


The candidate should ideally have:

  • 2+ years relevant experience within the industry

  • Good knowledge of residential AV, control (AMX, Crestron, KNX, Rti) Lutron lighting and network systems (Cisco, Ruckus)

  • The ability to read and work from schematic drawings.

  • Be used to working both on their own and as part of an Engineering Team and broader project Teams

  • A valid ECS card

  • A clean and current driving license

  • Their own hand tools. Specialist tools will be provided.

  • Must be polite and be able to communicate clearly

  • Be prepared to join our Out of Hours rota as some of our systems are maintained on a 24/7 contract. Further remuneration will be provided for this.

Apply Now

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