How to Hire a Home Technology Integrator

Seek out several reputable home technology integration companies. The firm you choose will design, engineer, and provide documentation for all stages of the project, while working in tandem with the design-build team and related trades.

Get in touch with at least two past clients whose projects were comparable to yours. Find out whether the firm met their expectations for budget, schedule, and end result.

While not all firms maintain a showroom, many are able to use their expertise to demonstrate the components and systems that could take your project to the next level.

Home technology integration firms don't just install equipment. You're paying for their knowledge and expertise. First, they must identify your needs and expectations, as well as any limitations and challenges. Then, they must plan the system, recommend equipment, and quote a price, working within a specified budget. A qualified integrator has the knowledge, skill, and experience to execute proper planning and offer a realistic quote. Don't be afraid to ask them how long they've been in business, and ask them if they've done projects similar to yours.

Ask about their CEDIA credentials. CEDIA offers ongoing professional development and is the industry’s only certifying body in the field of residential technology. CEDIA membership requires companies to show proof of insurance and proper licensing where required. Members also agree to adhere to a strict code of professional ethics. Ask your prospective integration firm if they have qualified as the top tier CEDIA Member of Excellence or Advanced Member and whether they employ CEDIA Certified Professionals..

Your integrator should be involved at the beginning of the project, and should be meeting with the designers and builders, whether you're putting in a dedicated media room or building a brand new smart home. Complex systems may require changes to the build plans — for instance, to accommodate placement and ventilation of electronic components or a TV lift that will conceal the display when it's not in use. Proper planning up-front will help ensure a seamless, efficient, and cost-effective process for everyone involved.

A good home technology integrator should be asking you questions as well. Their questions will generally be exploratory and lifestyle/usage-related so they can discover how you will use the system and make sure they deliver the best experience. Their questions might include:

 — Are you comfortable with technology?
 — Have you ever had a system like this before? What did you like and not like about it?
 — Aesthetically, what do you picture the system looking like?
 — What kind of budget did you have in mind for the project?

To get started, browse the CEDIA inspiration gallery to see what others have done and learn more about specific CEDIA members. You can contact great CEDIA members in your area through our finder service.