Technician: Integrated Systems Technician School

The topic of network design, installation, and configuration is broad and complex. Networking has become the primary communication system for the integration of technologies. This module provides an introduction to the fundamental components and principles involved in network communication.

In this course you will learn to:

• Describe the structure of a typical domestic network
• Explain the differences between the various network types: Bus, Ring (Loop), Star (hub and spoke), and Mesh
• Identify the characteristics of a WAN and LAN

There are two primary models used to describe communications within a network — the Open Systems Interconnection (OSI) model, which breaks down the various stages of communication within a network using seven layers of communication processes, and the TCP/IP model, which is similar, but uses only four layers. While either can be used to describe an IP network, this module employs the full seven-layer model since it can also be used to describe other networks such as Bluetooth, ZigBee, and Z-Wave. Developing a full understanding of the OSI model will be useful when working with other networks in the future.

In this course you will learn to:

• Recall the OSI seven-layer model
• Explain in detail the bottom three layers of the OSI model

A home network commonly requires a number of hardware devices to be present to support data transmissions between connected equipment. This module provides an overview of common types of network hardware available and the role each plays. Familiarity with the common network communication protocols and features available in different types of network hardware enables proper installation and configuration of network devices.

In this course you will learn to:

• Recall the basic functionality of network hardware
• Explain DHCP, MAC, and IP Addresses
• Recommend hardware based on the network configuration

Proper configuration is necessary to connect devices to the internet. This module provides instruction on the basic connection and configuration of common network devices. Typical configurations include designation of static and dynamic IP addresses, creation of an IP addressing plan, and implementation of best practices for SSIDs and guest networks.

In this course you will learn to:

• Test WAN configuration connection speed
• Explain the differences between static and dynamic addresses 
• Build a plan to document the network IP addresses

Distributed audio, also known as multi-room, multi-zone, or whole-home audio, enables one or more audio sources to be distributed to many rooms around the home. This module provides an overview of distributed audio sources and system topologies, along with technical design requirements for optimal performance and safe installation.

In this course you will learn to:

• Explain the goals of distributed audio systems
• Identify various speaker types
• Understand Ingress Protection ratings and their meaning

There are four common distributed audio system technology platforms: multi-zone low impedance systems, constant voltage systems, audio over point-to-point twisted pair cabling, or audio over a wired or wireless network. This module provides details on these platforms, the benefits and limitations of each, and how selecting a platform will affect the necessary infrastructure cabling to support the system.

In this course you will learn to:

• Explain the four distributed audio system technology platforms
• Identify how networked audio has changed the distributed audio category
• Discuss the two types of cables commonly used with distributed audio systems: speaker cable and twisted pair cable

When designing distributed audio systems, it is extremely important to be well versed in applicable electrical theory as well as the physics of sound pressure waves. This module provides knowledge that is essential to different aspects of design and installation, from troubleshooting complicated system problems to something as simple as proper planning of a speaker cable run.

In this course you will learn to:

• Explain the differences between impedance and resistance
• Calculate the appropriate amplifier power/wattage necessary for a given system
• Understand where to best place speakers for optimal listening

This module will consider the likely sources of video content for home dictribution and the challenges that each represent. It will then discuss the differeing display types and factors that determine their choice.

In this course you will learn to:

• List the three types of video distribition and thier releative pros and cons
• Identify video sources and display types

There are three main formats for video distribution, RF, HDMI (inc. HDBaseT) and AV over IP. Here will will compare and contrast these methods and how they operate.

In this course you will learn to:

• Choose suitable distribution methods for individual source / display combinations
• Match suitable cables to a chosen distribution system

Having considered the three distribution methods in the previous module this section will develop that understanding by considering the cabling infrastructure required and suitable testing procedures.

In this course you will learn to:

• Identify suitable testing methods for each video distribution type

The ability to enable multiple devices to work together for ease of control and improved functionality is the primary goal of the systems integration industry. This module provides an overview of the fundamental concepts of device-to-device (D2D) communication. The ability to identify common communication protocols is necessary to understanding the right questions to ask a client to successfully integrate their space.

You will learn to:

• Define integration
• Explain the differences between control and automation
• Identify common communication protocols

User interfaces (UIs) range from remote controls to mobile devices to voice assistants. This module provides an introduction to the key concepts involved when working with user interfaces. Knowledge of the various types and functions of UIs enables design and implementation of a system that meet a client's real needs.

You will learn to:

• Explain the importance of user interfaces
• List the benefits and limitations of the various types of user interfaces
• Recognize common industry interface devices such as keypads, touch panels, and remote controls
• Identify common use cases for different user interfaces

Systems programming is a complex and challenging discipline, but for many integration professionals, mastery of the fundamental skills leads to a highly rewarding career. This module provides instruction on basic programming concepts including command types, macros, Boolean logic, and conditional statements. Programming of control systems involves knowledge of multiple disciplines, including communications, protocols, and user interface (UI) design. It also requires an ability to think logically through various steps to reach a final outcome.

You will learn to:

• Compare the differences between toggle and discrete commands
• Explain how macro commands may be used in basic programming applications
• Identify how common subsystems are typically integrated

Lighting in modern homes has evolved from a handful of overhead fixtures that provide general illumination in a space to multiple lights in a room installed to meet specific needs and make a space more usable. The addition of lighting control in a home takes aesthetics and functionality to a new level. Integration and automation of lighting systems is a popular and profitable offering for many technology professionals. This module provides an overview of lighting hardware as well as information regarding common lighting control technologies.

You will learn to:

• Explore benefits and value of lighting control
• Understand the various lighting technologies available for common residential installations
• Identify best practices for control methods, such as zones, scenes, and scheduling

Many clients are interested in the benefits of managing and reducing energy usage. Managing energy consumption is often a multi-pronged approach, where the energy usage must first be monitored, and then decisions can be made regarding control and management. This module provides a look at the key components necessary to support the goal of reducing energy usage and costs.

You will learn to:

• Explain the difference between energy monitoring and energy management
• Explain the relationship between energy usage and costs based on common rate structures
• List devices commonly monitored or managed to achieve energy savings

Explaining the concept of a home cinema and media space will go a long way to pleasing the client. This module provides an introduction to the key concepts of home cinema and media spaces, as well as some basics on audio system components.

You will learn to:

• Explain the concept of a home cinema or media space
• Identify common components of audio systems
• List common types of speakers for cinema applications
• Discuss the primary functions of audio processing

There are several things to consider when designing home cinemas and media spaces, including speaker placement, screen size, seating location, and room shape and size. This module provides the foundational knowledge needed to begin properly designing these spaces. A number of the items introduced may be further examined in more advanced CEDIA courses.

You will learn to:

• Identify the items to consider when properly designing a home cinema
• Calculate seating distance from the screen and speaker placement
• Recognize the different speaker types found in a home cinema

Acoustics is an important, but complex area of cinema design. This module provides fundamental knowledge about how the overall environment of an entertainment space can affect the listening experience. Expertise in the area of acoustics requires extensive study and experience, but awareness of the effects of common construction methods and the correct usage of room treatments will support successful outcomes for those getting started in this challenging discipline.

You will learn to:

• List the key aspects of audio quality
• Describe how reflections can affect the listening experience
• Define the purpose of absorption and diffusion in acoustical treatments
• Explain the difference between sound treatment and sound isolation

Before completing a project, every function must be tested and verified for proper operation. This module provides details on the verification process as well as the recommended steps to troubleshoot any items that don't perform as expected.

You will learn to:

• Identify the key items that need verification when working with common subsystems
• List the five steps of the troubleshooting process
• Describe common diagnostic test procedures

Performing a basic setup of all audio and video devices is the minimum requirement for all projects. This module provides an introduction to the fundamental steps required to complete a basic configuration for all entertainment systems. A skilled technician can complete these requirements efficiently and ensure a quality experience for every client.

You will learn to:

• Identify the requirements of setting up the environment for optimal configuration
• Describe the various types of test patterns and signals
• List the basic video configuration steps
• List the basic audio configuration steps

Obtaining final client signoff for substantial completion is a critical step as the project closes and transitions from the installation team to the service team. This module provides instruction on the process and recommended practices for client orientation and final system handoff, as well as the transition to ongoing support. This final step of the process is critical to client satisfaction and a smooth and efficient ongoing service process.

You will learn to:

• Describe the benefits of proper client orientation
• Identify key aspects of a quality user guide
• Define the critical items required to obtain signoff for substantial completion
• List the steps to transition from project to support phase

Project management & processes are skills required to deliver a custom installation proejct. The job role requires not only a technical understanding of the installed ssytems but also the business and project processes required to bring the job to a conclusion with a satisfied customer and pofit for the business.

You will learn to:

• Describe the project managers triangle
• Identify key project documentation
• Create change orders and as built drawings
• Understand the roles of stakeholders in the project