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Innovation is creating a tremendous new marketplace for connected home products, and with this change comes new expectations for taking care of your customer. Today, homeowners at all income levels have access to connected home products and information through numerous sales channels. In addition, builders are now standardizing smart products in their homes, apps are simplifying daily routines, and voice control is poised to be the next “must have” home technology. These disruptors are forcing you to think about your business in new and unique ways. Is your business ready for these changes? Smith will have you challenging the status quo and rethinking potential new business and service models to capitalize on this rapidly-growing IoT marketplace.

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CEU Value: 0.5

This lesson is only available to CEDIA members.

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