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CEDIA Podcast: Client Care Programs

Ed Wenck
Mar 24, 2020

CEDIA's Director of Technical Training Steve Rissi has developed a class on client care programs that's he'll be teaching at CEDIA Expo in Denver. (Meanwhile, a recent conference call among 35 CEDIA members was set up to discuss this very topic and compare notes.) Rissi shares his expertise -- which includes years as the head of an integration firm's service department -- in this podcast with hosts Ed Wenck and Walt Zerbe.

Interested in more? We have online courses on the subject available, free to members.

  • RMR Webinar Series

    • Part 3 of 6: Creating a Service Fulfillment Structure

    • Part 4 of 6: Making Necessary Back-Office Changes

    • Part 5 of 6: Selling Service Contracts

    • Part 6 of 6: Gaining Client Acceptance of Service Contracts

                      https://cedia.net/Education/ViewCourse.aspx?CourseID=2151




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CEDIA blog posts are intended to provide general information and should not be regarded as legal opinions or advice.

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