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CEDIA Podcast: Coping with the Pandemic

Ed Wenck
Mar 31, 2020

How do you talk to your clients? Manage your business and your employees' morale during this? How do you keep everyone safe? Jason Knott (CE Pro) shares the stories he's collecting, and we talk to several firms, too: The Premier Group, Nirvana Home Entertainment, and Inspired Dwellings (the latter led by CEDIA's Board Chairman, Rob Sutherland).
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Two Minute Tech Read: Working and Living in a Remote World

Walt Zerbe
Mar 31, 2020

"As a result of the COVID-19 pandemic, we’re in the midst of what I believe will be a major change in the way business will be conducted in the future. We have more and more people working from home, taxing their residential networks and ISP nodes, and potentially opening liability for the businesses they work for in the process."
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CEDIA Podcast: Coping with Obsolescence

Ed Wenck
Mar 27, 2020

A lot of what an integrator installs can become obsolete -- to the point of failure -- at some point in the future. So how do you prepare a client for this obsolescence, and how do you design systems that can adapt?
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The Customer Care Conversation, Part Three

Ed Wenck
Mar 26, 2020

Following a conversation thread that started on the CEDIA Community board regarding customer care programs, CEDIA set up a conference call with 35 member participants to explore the conversation further and share insights and experience. Here’s part three of our highlights from the call.
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COVID-19 Expert Advice: Some Broad Legal Issues Facing U.S. CEDIA Integrators

Ed Wenck
Mar 25, 2020

Susan Kline, a partner at the firm Faegre Drinker, has some advice on employers, employees, client relationships, and remote work.
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The Customer Care Conversation, Part Two

Ed Wenck
Mar 25, 2020

Following a conversation thread that started on the CEDIA Community board regarding customer care programs, CEDIA set up a conference call with 35 member participants to explore the conversation further and share insights and experience. Here's part two of three.
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Continuing Professional Development (CPD)

Wendy Griffiths
Mar 25, 2020

CPDs also provide a valuable way to gain insight into enhancing projects or meeting client requirements without being “sold to” or inundated with brand or product information.
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CEDIA Podcast: Client Care Programs

Ed Wenck
Mar 24, 2020

Steve Rissi has developed a class on client care programs that's he'll be teaching at CEDIA Expo in Denver. Rissi shares his expertise -- which includes years as the head of an integration firm's service department -- in this podcast with hosts Ed Wenck and Walt Zerbe.
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CEDIA blog posts are intended to provide general information and should not be regarded as legal opinions or advice.

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